FAQ

How long will it take to receive my order? 

Delivery times depend on your location and the shipping method you choose at checkout. Generally, orders are processed and shipped within 1-3 business days. Domestic orders usually arrive within 3-7 business days, while international orders may take anywhere from 7-14 business days to arrive. Please note that these are estimated delivery times and actual delivery may vary depending on various factors beyond our control. 

Do you offer international shipping?

Yes, we offer international shipping to most countries. The shipping cost and delivery time may vary depending on your location. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the buyer.

What if my package is lost or damaged?

Once your package leaves our studio, it's under the care and responsibility of the carrier. If a package is lost or damaged in transit the customer must contact the shipping company and file a claim to initiate a refund. 

Do you have a return or exchange policy? 

All sales are final.

I have a question that's not listed here. How can I contact you?

Drop us a note through our contact form here or email us at info@thedoldrums.net. You can also DM us on IG if you're not in a hurry for a response –we check our account a few times a week.